Updates
| Date | Issue | Webpage/Document | Resolution | Notes |
|---|---|---|---|---|
| December 3, 2025 | Printed COI instructions need to be updated. | Instructions to Complete a Conflict-of-Interest Disclosure Form | Updated to instruct the user to duplicate their most recent COI form in order to create a copy to update. |
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| November 14, 2025 | Updating a COI may not be an intuitive process for users. | CPD Online Services portal | A video tutorial has been added to the Guides and Tutorials webpage. |
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| October 29, 2025 | To update a COI disclosure, users select the 'Duplicate' option from the dropdown menu. However, this action creates two copies of the disclosure. | CPD Online Services portal | The app has been updated to ensure the previous COI disclosure is copied and can be edited without creating an unnecessary copy. |
Working on video tutorial for updating COIs. |
| October 17, 2025 | There are some aspects of the CPD Activity Planning Guide that are outdated. | CPD Activity Planning Guide | Updated CPD Activity Planning Guide especially with regards to the Mainpro+ activity types that were introduced in December 2024. |
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| October 15, 2025 | There are video tutorials available on the Guides and Tutorials page. However, someone signing into the CPD Online Services Portal may not know to look at this page for help. | CPD Online Services portal | Provided links on the homepage of the CPD Online Services portal that takes the user directly to the videos. |
Links to the videos are within the "Step-by-Step Video Guides" accordion in the top half of the webpage. |
| October 2, 2025 | "Submitting an Accreditation Application" quick guide contained outdated information regarding fees and credit types. | Accreditation Application Submission Overview section in "Guides and Tutorials webpage". | Information updated in the file. |
Application Checklist also added to the accordion. |
| October 1, 2025 | Applications seeking Mainpro+ Certified Assessment Activity credits must incorporate the review and reflection of practice data in relation to established standards, protocols, and norms. Solely knowledge-based assessments—such as multiple-choice questions—do not meet the required criteria for meaningful interactivity and engagement. | Accreditation Application form in CPD Online Services portal. | Added an opportunity for organizers to demonstrate how participants review and reflect on newly acquired skills and knowledge. A supporting question has been included in the Documentation section, prompting the submission of relevant files. |
Applicants can use: (a) Commitment to Change and Post-Activity Follow-up documents, (b) Reflection Journal, or (c) their own document describing how review and reflection is accomplished. |
| September 23, 2025 | Accreditation Application Review Fees have not been updated in over two years, and don't take into consideration the new Mainpro+ application types. | Accreditation Forms and Templates | Following approval of the updated fee schedule by the CPD Advisory Committee, the online information was revised accordingly. |
It didn't seem intuitive for users to look for fees on the Accreditation Forms and Templates page. A new page, Accreditation Application Review Fees and Financial Notes, was created to make it easier for people to find. |
| September 16, 2025 | Applicants sometimes find creating correct learning objectives challenging. | Various pages on website and accreditation application. | Chatbot created to leverage AI to review learning objectives and suggest changes. |
Chatbot placed just prior to question 87 in the application which asks for overall learning objectives. It can also be found on the Guides and Tutorials page, as well as the help section for question 87. |
| September 4, 2025 | Accreditation application requires a new question to comply with Standard 5.0 Managing Promotion in Mainpro+ Certified Activities. | Accreditation Application form in CPD Online Services portal. | Added question #229 ("If the program discusses any sponsor products or services, please list them here) and a question to upload Sponsorship Branding Samples. |
Answers will be required for applications submitted after September 5, 2025. |
| August 26, 2025 | New users need help submitting COIs via the CPD Online Services Portal. | Guides and Tutorials webpage | Uploaded 2 video tutorials. |
Uploaded: Two more videos will be uploaded in Fall 2025:
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| August 26, 2025 | There are guides and tutorials within the Accreditation Forms and Templates page. It would not be intuitive for a user to go to this page to find help. | Accreditation Forms and Templates webpage | Created a new Guides and Tutorials webpage | Migrated relevant content to the new page. |
| July 14, 2025 | The CFPC has updated its Education Standards to reflect the growing use of artificial intelligence (AI) in medical education. Program providers must disclose when and where AI tools are used in content creation, ensure all AI-generated content is reviewed by human experts for accuracy, equity, and bias mitigation. | Accreditation Application form in CPD Online Services portal. | Questions 75 to 78 were added to align with the updated Mainpro+ Education Standards. | While these new criteria apply to activities taking place on or after January 1, 2026, the CPD office believes it is reasonable to begin asking these questions now. |
| June 24, 2025 | There is a continuing need to provide applicants with guidance about how to answer questions in the accreditation application. | Accreditation Application form in CPD Online Services portal. | For each question in the application, a help icon ("?") was added that takes the user to information specific to that question. | Created webpage for Mainpro+, MOC Section 3, Sponsorship & Financial Information, and Documentation that corresponds to pages 5-8 of the accreditation application. |
| June 23, 2025 | There is a continuing need to provide applicants with guidance about how to answer questions in the accreditation application. | Accreditation Application form in CPD Online Services portal. | For each question in the application, a help icon ("?") was added that takes the user to information specific to that question. | Created webpage for Education Standards that corresponds to page 4 of the accreditation application. |
| June 13, 2025 | There was a need to make explicit that all programs that our office approves is subject to audit. | Accreditation Application form in CPD Online Services portal. | Added a point in the acknowledgement section that audit requests must be honored and cannot be declined. | Effective for applications newly submitted after June 13, 2025. |
| May 29, 2025 | There is a continuing need to provide applicants with guidance about how to answer questions in the accreditation application. | Accreditation Application form in CPD Online Services portal. | For each question in the application, a help icon ("?") was added that takes the user to information specific to that question. | Created webpage for Physician Organization and Planning Committee that corresponds to page 3 of the accreditation application. |
| May 26, 2025 | There is a continuing need to provide applicants with guidance about how to answer questions in the accreditation application. | Accreditation Application form in CPD Online Services portal. | For each question in the application, a help icon ("?") was added that takes the user to information specific to that question. | Created webpage for Program Details that corresponds to page 2 of the accreditation application. |
| May 7, 2025 | CPD needed to collect information that CFPC representatives were active and practicing. | "CFPC Representative Confirmation Form" on Accreditation Forms and Templates page as well as in CPD Online Services portal. | Updated form. | Highlighted that this form was updated in May 2025. |
| April 2, 2025 | Users were saving their COIs thinking they had submitted them. | "Conflict of Interest Disclosure" form in CPD Online Services portal. | Added instructions to click on "Submit" if user is ready for their COI to be reviewed. | The COI can still be saved with the "Save & Exit" button if the user wants to finish the form at a later time. |
| April 2, 2025 | Applicants were duplicating previously approved applications but not completing some elements (start and end dates, SPC list, document uploads) before submitting them. | "My Submissions" page in CPD Online Services portal. | Included a comment to add start and end dates, SPC list, document uploads to duplicated applications prior to submission. | Hopefully, applicants will review their applications thoroughly prior to submitting them. |
| April 2, 2025 | Uploaded SPC Meeting Minutes were missing important elements. | "SPC Meeting Minutes" section of the Documentation page of the application. | Added link to the SPC Meeting Minutes/Notes Guide. | Applicants can also take this document to a SPC Meeting and go through the discussion points. |
| March 25, 2025 | There was a need for applicants to easily describe the actions being assessed in a simulation activity. | "Supporting Documentation and Templates" accordion on Accreditation Forms and Templates webpage | Added a Simulation Activities Feedback form (Word document). | Also provided easy access link in the Documentation section of the CPD Online Services portal, specifically in the question asking for a copy of the assessment tool/format for Mainpro+ Certified Asessment Activities. |
| March 24, 2025 | Users were accidentally creating new accreditation applications and COIs. | Landing page of Online Services Portal | Added "New" to identify buttons that would create new forms. | Added a message to click on "My Submissions" to edit a form that has already been created. |
| March 18, 2025 | Link to CanMEDS and CanMEDS-FM roles were broken in the Speaker Communication Template. | Accreditation Forms and Templates webpage | Links updated. | Updated Speaker Communication Template on Accreditation Forms and Templates page and reference within Accreditation Application (in "Documentation" section). |
