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Use PDFs for your page

PDFs are useful for documents that need to be downloaded or printed (forms, policies, handbooks). However, PDFs are often less visible and harder to scan than webpages—especially on mobile.

Use a PDF when:

  • users need to download or print it
  • the document must stay in a fixed format (official forms, long reports)
  • it’s a supporting resource, not the main content of the page

Consider a webpage instead when:

  • the information is a key part of your site (requirements, instructions, deadlines)
  • the content changes often
  • you want the content to be searchable and easy to skim

Rule of thumb: If you expect most people to read it on-screen, make it a page.

To keep your site organized and prevent broken links:

  • Upload PDFs to your site’s docs folder - not a navigation folder.
  • You can create subfolders (asset folders) under docs for organization (e.g., docs/forms, docs/policies, docs/reports)

Avoid: uploading PDFs to navigation folders (folders that contain pages).

PDFs are added to a page as links.

Add a PDF link in a WYSIWYG editor (Columns / Accordions / Tabs)

  1. Highlight the text you want to link (or place your cursor where the link should go).
  2. Click the Link icon.
  3. Choose Internal.
  4. Select the PDF:
    • Choose Recent if you just uploaded it, or
    • Click Browse and navigate to your site’s docs folder.
  5. Click OK to insert the link and save the change.