Qualtrics is Western University's chosen survey solution. Visit the MySurveys webpage for more information.

All faculty, staff and students at Western and its affiliated colleges can use Qualtrics.

Qualtrics comes with its own support center that will answer any question that you may have concerning the creation, editing, and distribution of your survey. With multiple question types and other creative add-ons, Western ensures that with Qualtrics you will be able to create the survey the way you want without limitations.

Frequently Asked Questions

These FAQs will cover questions regarding basic building functions and are based on feedback from you. For more advanced functions refer to the Avanced Building section of the Qualtrics website.

Who has access?

Qualtrics is available to all Schulich School of Medicine & Dentistry Faculty, Staff, and Students.

How do I set-up my Qualtrics account?

All faculty, staff and students at Western and its affiliated colleges can use Qualtrics.

If you have any questions please contact the WTS Helpdesk.

  1. Please navigate to the MySurveys homepage.
  2. Click the LOGIN tab and follow the instructions.mySurverysLogin.png
  3. You will be prompted to enter your Western University credentials. Your credentials will use our existing Identity Management (IDM) infrastructure for validation.
  4. You will be taken to a Western WebLogin page. Please enter your Western University credentials and click Login. Your Qualtrics User Account will be created and you will be transferred over to the Qualtrics environment.
  5. At this point you will need to accept the Qualtrics Terms of Use Policy. You will only be prompted to accept this on your first login.
  6. After accepting the Terms of Use Policy you will be presented with your Qualtrics Homepage and you can now start to create/manage surveys.
  7. From here on in, to log into the Qualtrics app, just simply navigate to MySurvey homepage and follow the above instructions. After your first login, your user will be saved along with all of your created and distributed surveys and results.
  8. If you run into any difficulties setting up your account contact MySurveys at https://jira.uwo.ca/servicedesk

How secure is my data?

Customers own and control their data. Qualtrics treats all customer data as highly confidential, and does not attest or represent the data. Qualtrics uses industry best practices to keep data safe from criminals and hackers, and have devised proprietary methods to prevent disclosing data to the wrong requester due to programming errors. For more information regarding Qualtrics security go to the Qualtrics Security White Paper.

Can I use Qualtrics for Research Surveys

The Office of Research Ethics does allow the use of Qualtrics as an online survey software tool.
To address privacy concerns, Qualtrics agreed to host Western’s survey data in Ireland, not the United States.

How do I use Qualtrics?

The "Learn the XM Platform" webpage has detailed information on how to use Qualtrics.

Visit the Projects Basic Overview webpage for information on the basics of creating your projects.

Where do I go for technical support?

The Qualtrics website contains a vast amount of information and should be your first point of contact for finding detailed instructions for your various survey related needs. There is a wide variety of topics listed as well as a search function which allows you to search for a specific topic.

Does Qualtrics have the same features as SelectSurveyASP?

Yes, all the features available in SelectSurveyASP are in Qualtrics as well as some new features.  Visit the Qualtrics website to learn about all the features available.

Is there a Schulich template for surveys?

No. However there are three Western themes you can apply to your surveys. Click on the "Look & Feel" button and choose your theme.


Will Information Services have administrative access to my surveys?

Information Services will no longer have access to your surveys. That means we will no longer be able to share your survey with others in your department in the event of an absence or staffing change. It will be the individual's responsibility to set up the appropriate collaborate rights.

How do I grant other people edit access to my surveys?

Click on the "Collaborating On Projects" tab on the Projects Basic Overview webpage for detailed instructions.

Can data be imported into Qualtrics from SelectSurveyASP?

Your current survey results data can not be imported into Qualtrics. It is the responsibility of the survey owners to export any data they require from the old system to their computers.

Your current survey questions can not be imported in Qualtrics, however, you can cut and paste your questions into Qualtrics.  Once a survey has been created in Qualtrics, you can make copies if/when needed.

How do I export my data from SelectSurveyASP?

SelectSurveyASP is no longer available for exporting data.