How Do I...
In the top purple navigation, click "About Us" then choose "Printing" OR on the right side of the page under "Related Links" choose "Printing". Then click on the "Log in to PaperCut" button.
Student, faculty or staff log in
Current students, faculty and staff at Western have a PaperCut account. Use your Western Identity username and password to log in.
Once logged in, your activity summary and balance are displayed.
You can add funds to your PaperCut account online with your Visa or MasterCard credit card. The minimum amount you add by credit card is $5.00. You can purchase a pre-paid PaperCut card (available in $1.00, $5.00, $10.00 or $20.00 amounts) with cash at most locations, or with a debit card at The D. B. Weldon or Taylor Libraries.
How do I add funds to my account with a credit card? (all users)
The minimum amount you add by credit card is $5.00.
- Log in to PaperCut
- Click "Add Credit"
- Select an "Amount to Add" from the drop down menu
- Click “Add Value.”
Enter your credit card information
Click "Process Transaction."
How do I use Web Print?
This printing option allows you to upload documents from any browser or from your laptop. Web print does not work for smart phones or other mobile devices.
There is a 25 MB file size limit. It is suggested that you send files in separate print jobs to avoid exceeding this limit.
Documents sent using Web Print are printed as is; print properties cannot be changed.
- Log in to your PaperCut account
- Click "Web Print"
- Click "Submit a Job".
Use the Quick Find and search for ssmd, then select one of the five ssmd printers.
Click "Print Options and Account Selections" to change the number of copies as required.
Click "Upload Documents".
Supported file types are displayed. Drag one or more files, or click "Upload from Computer" to browse and select files to print.
Click "Upload & Complete" to send the document(s) to the printer.
Once the upload is successful the status will display "Print Successful". You can now go and pickup your print.
From a VERC Computer
- Insert your USB device into the USB port, usually on the right side of the monitor stand
- Locate your file
- Send to the printer using Web Print, file - print, or email.
- There are currently five laser printers located in the VERC; three in M150, one in M150A and one in DSB4007.
- The cost of printing is ten cents per sheet. In order to print, VERC accounts must have sufficient print credit. Users may apply print credit to their VERC account via a credit card and the secure web form found at the top of this page.
- In order to save money, users have the option of printing double-sided. Users can select double sided printing by going into File>Print>Select your printer>Properties>Finishing> "Print on both sides".
- Print balances are retained as long as the VERC account remains active. For Undergraduate Medicine and Dentistry students print credits will remain until graduation, all other user accounts (Postgraduate Residents, Schulich Faculty and Staff) are purged on an annual basis, after classes finish. No printing refunds will be issued.
- When users are logged onto a VERC workstation they can check their print balance by selecting the GREEN PaperCut icon in the system tray next to the time.
- It is the user's responsibility to make sure that what is being printed is correct and being sent to the correct printer. NO credit will be given for incorrect print jobs.
- NO Colour printing is available at the VERC.
- Users are strongly urged to logoff before leaving the VERC; users that leave themselves logged in risk having their print credit depleted by others.
- Not Printing - print jobs that do not appear to be working, is most likely one of two issues:
- No Print Credit - In order to print, the network account must have enough print credit based on the print job being submitted. Users can apply print credit to their account through a credit card and the secure web form at the top of this page.
- Wrong Printer – users are printing to the wrong printer. Each workstation has a label to indicate which printer is the “default”.
- Printing is Slow – print jobs that contain a lot of graphics can take several minutes to print.
- For any other printing issues, please contact the Schulich Helpdesk at ext.81377, MSB165 or email@example.com.