Support and Counselling

Help is only a phone call away. If you need to talk to someone about your problems, the following options are CONFIDENTIAL.

  • The PARO 24 Hour Helpline is available for any resident, partner or medical student needing help. It is separately administered by the Distress Centre of Toronto and is totally confidential.
    Phone: 1.866.435.7362 (1-866-HELP-DOC)
  • Learner Experience at Schulich School of Medicine & Dentistry focuses on the physical, psychological and professional safety of learners, as well as supporting academic wellness and providing career guidance
  • Dr. Sandra Northcott, Associate Dean, Learner Experience, Schulich School of Medicine & Dentistry is available to discuss any issues or concerns related to equity/intimidation/professionalism and/or gender issues. Dr. Northcott can be reached at
  • Dr. Robert Stein, Assistant Dean, Learner Experience, Undergraduate Wellness.  Dr. Stein can be reached at
  • Dr. Laura Diachun, Assistant Dean, Postgraduate Learner Experience.  Dr. Diachun can be reached at
  • Ms. Pam Bere, Manager/Counsellor, Learner Experience: 519.661.2111 x 86250 or by email at


  • Assistant Director, Learner Experience - TBD
  • Ms. Stephanie Coccimiglio, Learner Experience Coordinator: 519.253.3000 x4302 or by email at

To report an issue:  Click on Link

Other Resources:

Postgraduate Medical Education Office
: 519.661.2019,

LHSC Employee Assistance Program: Homewood Human Solutions  1.800.265.8310

The Western University Ombudsperson: 519.661.3573,