10.24.2016 - London Hospital Email Changes

London hospitals will be changing email systems from existing GroupWise system to Microsoft Outlook system in November 2016.

Who will be impacted?

  • All Schulich GroupWise users (~700 people) who communicate to London Hospitals email users
  • All hospital email users (faculty, professional staff) who communicate to Schulich GroupWise users

Impacts of change

  • Encrypted delivery between the 2 systems will no longer exist. The loss of encryption means you should not send confidential information through email after the change
  • No more shared Novell System Address Book (which has both hospital and schulich email addresses)
  • Will lose the ability to do calendar busy (availability) searches across the 2 systems

Solutions to impacts

  • Use the hospital’s secure file transfer system: FileSafe
  • The technical teams at Schulich and the Hospitals are looking at options to implement shared directories to perform lookups of contact information
  • After the change, please check availability of meeting participants via email, phone or doodle polls.

Next steps

  • A separate communication will be sent regarding a directory lookup when more details are available
  • Please share this information broadly with other members of your unit/department
  • For questions/concerns relating to the impacts of this change to Schulich, please contact our Helpdesk. For those relating to Hospital impacts, please contact the Hospitals' Outlook Support.