Contact us to discuss how we may assist your unit, department or division to support learning in areas relating to professionalism.

Professionalism: Encouraging Exemplary Behaviour and Remediating Lapses

Many faculty have described concerns about learners’ attitudes or comportment in clinical settings. They aren’t always comfortable in addressing lapses in professional behaviour, especially with limited exposure to individual learners.

Drawing on real-life scenarios, this workshop will offer participants an opportunity to describe challenges in providing feedback and in holding learners accountable. It will also offer participants the opportunity to learn new ways to promote professional behaviour, to coach learners whose behaviour has been problematic, and to mentor other faculty facing similar challenges.

After this workshop, participants will be expected to be able to:

  • describe three approaches to professionalism;
  • describe methods for assessing professional behaviours and providing effective feedback; and,
  • describe an approach for remediating lapses in professional behaviour.

Facilitators: George Kim, Barbara Lent, Wayne Weston

Understanding Boundaries and Managing Risks Inherent in the Doctor-Patient Relationship

This one and a half day CPSO-recognized course is offered in a small group format and facilitated by expert educators from Western University. Participants are assisted in identifying potential boundary issues in the doctor-patient relationship and in developing implementable strategies upon return to practice.

Participants will have opportunity to work with trained standardized patients in the demonstration of respectful clinical interactions, and to develop skills in setting appropriate boundaries in difficult clinical situations with the guidance of experienced facilitators. Day One includes an evening homework assignment.

For course completion, participants are required to submit a 3-week and 3-month post workshop self-report.

Understanding Boundaries is open to College of Physicians and Surgeons of Ontario members, as well as other Canadian physicians and healthcare professionals.

Learning Objectives

By the end of this course, participants will be expected to be able to:

  • understand the concepts of boundaries, boundary crossings, and boundary violations
  • review the prevailing Canada/Ontario regulations and guidelines governing social and sexual contacts between physicians and patients
  • understand the risk factors in both patients and physicians which can lead to boundary violations
  • understand the need to clarify with patients particular aspects of history-taking and physical examination in order to avoid any misunderstandings
  • recognize the early warning signs which can indicate a situation of increased risk
  • review some strategies in communication and physical examination to prevent boundary violations
  • demonstrate respectful clinical interactions with programmed/standardized patients
  • develop skills in setting appropriate boundaries in difficult clinical situations

Upcoming Courses [Clicking this link will redirect you to our new registration platform. You will need to create a new account if you choose to register.]