Provide first level technical support and customer service as well as escalate issues to 2nd level support when appropriate.
The helpdesk team consists of one full time helpdesk staff: Bronwen Mattinson and two full time desktop support positions: Nathan Nagalingam, and Erin Robertson.
For all inquiries, service and support requests, please fill out our online form or contact the helpdesk phone line: 519.661.2111 ext. 81377.
Director, Information Services
The Schulich Helpdesk is located in MSB 165