Provide first level technical support and customer service as well as escalate issues to 2nd level support when appropriate.
The helpdesk team consists of one helpdesk staff: Stuart Clark and three desktop support positions: Nathan Nagalingam, Erin Robertson and Jon Oliva.
For all inquiries, service and support requests, please fill out our online form or contact the helpdesk phone line: 519.661.2111 ext. 81377.
The Schulich Helpdesk is located in MSB 165