11.17.2016 LHSC London is Migrating to Microsoft Outlook Friday November 18

LHSC will be migrating tomorrow, Friday, November 18, 2016, to Microsoft Outlook.

Friday, November 18, 2016, at 6 pm, (1800) is the Outlook Go-Live for users with an LHSC email address (@lhsc and @londonhospitals.ca) and any other users who were excluded from the November 4th go-live. 

What's different as of November 18.

  • Campus people should use the hospital's FileSafe system to send sensitive/confidential information to hospital people (view our PowToon video that demonstrates how to send files to hospital people using FileSafe)
  • No connection of calendars between Schulich GroupWise users and St. Joe's users (so no more busy searches across the 2 systems)

What is the same

  • For now and until the hospital completely shuts down their GroupWise system, Schulich GroupWise users will continue to have access to email addresses of St. Joe's and LHSC people via the Novell System address book
  • For St. Joe's and LHSC users, the hospital has taken a copy of all Schulich addresses in the Novell system address book and imported them into a separate address book on their outlook system

St. Joseph's Health Care London is migrating today, November 4, 2016, to Microsoft Outlook.

What's different as of today

  • Campus people should use the hospital's FileSafe system to send sensitive/confidential information to hospital people (view our PowToon video that demonstrates how to send files to hospital people using FileSafe)
  • No connection of calendars between Schulich GroupWise users and St. Joe's users (so no more busy searches across the 2 systems)

What is the same

  • For now and until the hospital completely shuts down their GroupWise system, Schulich GroupWise users will continue to have access to email addresses of St. Joe's people via the Novell System address book
  • For St. Joe's users, the hospital has taken a copy of all Schulich addresses in the Novell system address book and imported them into a separate address book on their outlook system


10.24.2016 - London Hospital Email Changes

London hospitals will be changing email systems from existing GroupWise system to Microsoft Outlook system in November 2016.

Who will be impacted?

  • All Schulich GroupWise users (~700 people) who communicate to London Hospitals email users
  • All hospital email users (faculty, professional staff) who communicate to Schulich GroupWise users

Impacts of change

  • Encrypted delivery between the 2 systems will no longer exist. The loss of encryption means you should not send confidential information through email after the change
  • No more shared Novell System Address Book (which has both hospital and Schulich email addresses)
  • Will lose the ability to do calendar busy (availability) searches across the 2 systems

Solutions to impacts

  • Use the hospital’s secure file transfer system: FileSafe
  • The technical teams at Schulich and the Hospitals are looking at options to implement shared directories to perform lookups of contact information
  • After the change, please check availability of meeting participants via email, phone or doodle polls.

Next steps

  • A separate communication will be sent regarding a directory lookup when more details are available
  • Please share this information broadly with other members of your unit/department
  • For questions/concerns relating to the impacts of this change to Schulich, please contact our Helpdesk. For those relating to Hospital impacts, please contact the Hospitals' Outlook Support.