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Issue with some USB cameras and Blackboard Collaborate

September 25th, 2015

Blackboard Collaborate has applied an update that has fixed the error that prevented our classroom/meeting room usb cameras from working with Collaborate.  . 

Thank you 

September 11th, 2015

There is a fix for this Windows error. ITS has been in contact with Blackboard Collaborate and they estimate 2 weeks for the this fix to be applied to the Blackboard Collaborate production servers.

For any groups who are using Collaborate in our Classrooms please contact the Schulich Helpdesk.

Thank you

August 21st, 2015

Blackboard Collaborate is experiencing a Windows Error when starting up with some USB cameras within Collaborate conference sessions.

Schulich Classrooms affected by this issue are MSB282, MSB384, HSA101, WCPHFM1150, and WCPHFM4006.

ITS has been contacted and are looking into this issue with Blackboard. For any groups who are using Collaborate in our Classrooms please contact the Schulich Helpdesk.

Thank you